Your duty of care for your heating appliances post-purchase.
Important - Please do not book your installer until your items have been delivered. Delivery drivers are required to deliver goods to the property and may not be permitted to carry goods indoors. If you would like any further information please contact us.
Before you sign for goods confirm all external packaging is in:
Please do not open the packaging.
Please do not sign for goods if the packaging is damaged.
If you have any concerns over the condition of the goods please contact us immediately.
Please confirm the labelling on the external packaging matches your original order.
Contact us if goods are incorrect.
It is your responsibility to care for delivered goods, so please keep goods:
Now you have your goods you should book an installer. Please note, before opening any packaging or performing any work, your installer should:
Your installer is now ready to open the packaging and confirm:
If you have any concerns over the condition of the goods please contact us immediately.
After completing the works your installer should:
Registered gas installers' LPG installations require a special certification.
Registered electrical installers
Registered oil installers
